Terms of Service

1. The service

TrinoTime Cloud is a hosted workforce-operations platform that may include attendance, schedules, overtime, leave, team administration, reports, payroll-ready timesheets, workspace branding and related tools. TrinoTime is software; it is not a payroll processor, bank, employer of record, accounting firm or legal adviser.

2. Accounts and organizational authority

You must provide accurate account information and protect your credentials. If you create or administer a workspace for an organization, you represent that you are authorized to configure the service, invite users and manage the workforce information placed in that workspace.

3. License and acceptable use

During an active trial or subscription, TrinoTime grants the customer a limited, non-exclusive, non-transferable right to use the hosted service for internal workforce operations subject to the selected plan.

You may not attempt to bypass tenant boundaries, probe or exploit the service, interfere with other customers, use the service unlawfully, upload malicious material, resell access without authorization, or reverse engineer protected service components except where applicable law expressly permits it.

4. Trials, plans and subscriptions

Published plan limits, features and prices apply at checkout and may change for future purchases. Trials may end automatically. When a trial or subscription is inactive, operational workspace access may be limited while authorized administrators retain billing recovery paths. Subscription checkout and payment-method management are handled by the configured billing provider.

5. Customer data

Customers retain their rights in data they submit to TrinoTime. Customers are responsible for having appropriate authority and notices for employee/workforce data. TrinoTime may process customer data only as needed to operate, secure, support and improve the service and as otherwise described in the Privacy Policy.

Self-service exports are available to authorized administrators. Export snapshots are bounded operational archives and are not a substitute for a customer's own statutory or industry-specific retention program.

6. Availability and product changes

TrinoTime is actively developed. Features, integrations and interfaces may be changed to improve reliability, security or usability. We aim to preserve customer data and documented workflow integrity, but uninterrupted or error-free availability is not guaranteed.

7. Suspension and termination

Access may be suspended for expired billing, security risk, abuse, legal requirements or material violation of these terms. Workspace deletion requests are review-gated to reduce accidental loss. Customers should export information they need before planned termination.

8. Disclaimers and limitation framework

To the extent permitted by applicable law, TrinoTime is provided on an “as available” basis without warranties that cannot legally be disclaimed. Customers remain responsible for reviewing payroll-ready outputs, workforce decisions and legal compliance before relying on them for payments, discipline, tax, labor or regulatory decisions.

9. Contact

Questions about these Terms may be sent to Trinoadmin@gmail.com. Include “TrinoTime Terms” in the subject line.